Brazelton Centre UK Privacy Policy

Our Privacy Principles

Our charity will look after any personal information that is shared with us.

This is central to our values as an organisation. We want everyone who interacts with our charity to feel confident about how any personal information they share will be looked after or used.

People who share their data with us can be confident that:

  • We only use personal information in the ways we need to and that is expected of us.
  • We will keep you up to date with our work, including how we are campaigning to improve services, raising awareness, promoting understanding as well as our fundraising activities.
  • But, we only use your personal information to do this if you have previously told us that’s OK.
  • We will make it easy for you to tell us how you want us to communicate with you, including how to opt out from future communications - and your request will respected straight away.
  • We will never release your information to organisations outside Brazelton Centre UK for their marketing purposes.
  • We take all reasonable care to safeguard your personal information through security policies and secure business processes.
  • We will always provide easy ways for you to contact us. We are always happy to answer any queries you have, at any time.

Brazelton Privacy Policy

We know that your privacy is very important to you.  We promise that it is to us too.

1. How we collect personal information about you

We may collect personal information from you when you interact with us. There are a number of occasions when this could happen, for example: when you send us an enquiry, register for our courses, subscribe to our newsletter, make a donation to us, purchase something, apply for a job or volunteering opportunity, if you chose to provide some optional feedback or otherwise provide us with personal information. And, this may be when you phone us, go onto our website, through the post, or in person.

2. What information do we collect?

The personal information we collect might include your contact details such as name, date of birth, email address, postal address, telephone number and credit/debit card details (if you are making a purchase or donation), as well as information you provide in any correspondence between us.  

We also gather general information about the use of our websites, such as which pages users visit most often and which services, events or facilities are of most interest. We may also track which pages users visit when they click on links in Brazelton emails. We may use this information to personalise the way our websites are presented when users visit them, to make improvements to our websites and to ensure we provide the best service for users. Wherever possible we use aggregated or anonymous information which does not identify individual visitors to our websites.

3. Cookies

'Cookie' is a name for a small file, usually of letters and numbers, which is download onto your device, like your computer, mobile phone or table when you visit a website.

They let websites recognise your device, so that the sites can work, or work better, and also gather information about how you use the site. A cookie, by itself, can't be used to identify you. 

Our website does issue 'cookies' however, these do not contain personal information. The Brazelton Centre UK does not share this data with third parties. You can disable cookies by altering the settings of your browser and the website will still function.

We use a number of suppliers who may also set cookies on their websites’ on its behalf. The Brazelton Centre website does not control the dissemination of these cookies. You should check the third party websites for more information about these.

Provider: Google Analytics
Name: _utma, _utmb, _utmc, _utmz

Purpose: These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.

More info: Google Privacy Policy

4. How do we use personal information?

We may use your personal information to:

  • Provide you with the important advice and support you’ve asked us for, for example enquiring about one of our courses
  • Provide or administer activities relating to all our services: updating you with important administrative messages, to help us identify you when you contact us, and help us to properly maintain our records; for example supporting our course trainees through the certification process
  • Improve your experience with us. We may use your information to enhance the service that our staff provide, to fulfil your orders and gift aid declarations, to improve our information and communications, or to personalise the website to better suit your needs
  • Provide you with information and news. This may be letting you know about new or enhanced services that we hope will be useful and interesting to you and news of what’s going on in the centre, of course, we will only do this either with your consent, where we need to fulfil a contract or service with you, or where we believe you will expect to be updated and contacted by us. You can of course ask us at any time to change how we contact you, simply email us at ’’ with your request.

5. Your choices

Please be reassured that respect lies at the heart of everything our committed staff and volunteers do: we respect any information that you share with us and you can change your mind and remove or add your consent at any time, by simply emailing us at ’’ with your request.

In cases where we may need to transfer and process your personal information outside the European Economic Area (EEA), we will comply fully with our legal obligations as a data controller and take all steps necessary to ensure that your personal information is treated securely and in accordance with legislation.

6. Who sees your personal information?

The personal information we collect about you will be used by our staff (and volunteers) at Brazelton Centre UK.

We will never sell or share your personal information with organisations so that they can contact you for any marketing activities. Nor do we sell any information about your web browsing activity.

7. Your Information Security

We take the security of your personal information extremely seriously.

We've implemented appropriate physical, technical and organisational measures to protect the personal information we have under our control, both on and off-line, from improper access, use, alteration, destruction and loss.

And, we only keep it as long as is reasonable and necessary, which may be to fulfil statutory obligations (for example, the collection of Gift Aid).

Here are some of the ways we protect your personal information:

  • Offline, your personal information is kept securely in our databases and offices.
  • Our website may contain links to other sites. While we try to link only to sites that share our high standards and respect for privacy, we are not responsible for the content or the privacy practices employed by other sites.
  • At present we do not offer online payments. In the future it is anticipated that any debit or credit card details which we receive on our website will be passed securely to Sage Pay our payment processing partner or another processing partner, according to the Payment Card Industry Security Standards.

8. How to update or access your personal information

You may ask us at any time to update your details, correct or remove information you think is inaccurate by:

  • Writing: Brazelton Centre UK, 66 Devonshire Road, Cambridge, CB1 2BL
  • Email:
  • Tel: 01223 314429.

You also have a right to know what personal information Brazelton Centre UK holds about you.

To request a copy of your personal information we hold, contact us with the above methods.

9. Changes to our Privacy Policy

Our Privacy Policy is reviewed regularly to ensure that it reflects how we use your information. Any changes will be notified to you by updating this policy so please check this Policy to see if any changes have been made that are important to you. Where appropriate, changes will be notified to you by email.

This Privacy Policy (version 1.0) was last updated on 22/03/2018.

10. Who we are

We are committed to protecting your personal information and to reassure you that that you have control over the information we store about you and what types of information you would like to receive from us.

For further information about our privacy practices, please contact us:

  • Writing to Brazelton Centre UK, 66 Devonshire Rd, Cambridge, CB1 2BL
  • Calling us on 01223 314429
  • Emailing